• Excellent overview, good detail, well organised, many thanks.




    K. G.
    Lensbury Ltd
  • Very thorough with a lot of information to take away.



    J. T.
    DHL Exel
  • Very useful and very enjoyable. The presentation of the course and its structure ensured that I learnt a lot.

    S.V.
    Wellington Primary School
  • This was an extremely well presented and relevant course. A very enjoyable day.


    L. R.
    Runnett & Co, Solictors
  • A very valuable course and a very enjoyable day. Worth every penny!


    P.L.
    Source Software Ltd

Discounts

Reductions are available for companies booking multiple places on the same course (same date):

2 places £60 off the total
3 places £120 off the total
4 places £240 off the total
5 places £340 off the total

Quality Audits Training

Course Overview

Are you a member of your organisation's Audit Team?

Do you have a requirement to train new Quality Auditors?


Our popular one-day course has been designed in line with the International Guidelines for Auditing Management Systems.

This is a very practical and engaging course, which will provide excellent training for carrying out Quality Audits, both internally of your own system, processes and procedures, and those of your suppliers and / or subcontractors. Internal audits are a requirement of ISO 9001 and other management system standards, as is the need to show that auditors have received appropriate training.

The course has been developed in line with the International Guidelines for Auditing Management Systems, ISO 19011:2018 and is equally useful for those carrying out quality audits as well as for other purposes such as Health & Safety, HACCP, ISO 14001 and other management system audits.

Numbers attending are normally kept low, so there is maximum scope for individual attention and we are able to tailor the day very much to the needs and interests of those attending.

Benchmark Business Training is totally independent from any of the ISO 9000 certification bodies and the content of this course is objective and unbiased. You will receive a Certificate of Attendance and our comprehensive course manual, which includes sample checklists and practical advice for successful auditing, based on many years' experience.

Presenter John Drury BSc, CEng, FCQI CQP, MIEE, Sen.ASQ is a consultant on quality management matters and regularly conducts third party audits. He has a wide experience of quality and associated management systems both in the UK and internationally.

The Course fee includes course materials, full lunch and refreshments.

A Certificate of Attendance is issued on completion of this course.

Timetable: The course will begin promptly at 9.00am and end at approximately 4.45pm, with breaks for refreshments and lunch. Book now

In-house Courses

Do you have over 8 people in your organisation wishing to attend the same course?

If the answer is yes, an In-house Course closer to home, could be the most cost effective training option for you.

Course Content

Internal and Supplier Audits have an essential role in verifying the existence and successful implementation of Quality Systems, and for judging their effectiveness for achieving defined quality target levels. They provide objective evidence concerning the reduction and elimination of problem areas and form a key management tool for achieving continual improvement in the performance of an organisation.

This practical one-day course provides guidelines for initiating, planning and preparation, conducting and reporting audits of quality management systems both within an organisation and for assessing outside suppliers and subcontractors. Basic audit principles, criteria and practice are presented in such a way as to ensure that participants can relate them to their own industries and organisations.

The course is equally useful for those carrying out internal audits for other purposes such as Health & Safety at Work, HACCP, ISO 14001 environmental management systems audits, etc.

This is a highly participative day's training, with frequent practical examples and exercises, and ample time is set aside for discussion and individual questions. Comprehensive course documentation will be provided for all participants, which includes sample checklists and forms, with many hints and tips for successful auditing based on many years' experience.

The course content includes the following:

  • Why quality audits are necessary
  • Impact of ISO 9001:2015 on auditing
  • Adopting the process approach
  • Defining the audit objectives, scope and criteria
  • Initiating, planning and preparing the audit
  • Audit documentation
  • Conducting the audit
  • Dealing with nonconformity
  • Deciding audit findings
  • Audit reporting and completion
  • Corrective action and follow-up
  • Preventive action
  • Management review


Book now

Dates, Locations + Fees

Nottingham Wednesday, 20 March 2019 £389* Book this course and date >>
Exeter Friday, 5 April 2019 £389* Book this course and date >>
Southampton Monday, 8 April 2019 £389* Book this course and date >>
Edinburgh Thursday, 11 April 2019 £389* Book this course and date >>
Runcorn Tuesday, 14 May 2019 £389* Book this course and date >>
Preston Wednesday, 15 May 2019 £389* Book this course and date >>
Cambridge Tuesday, 21 May 2019 £389* Book this course and date >>
Solihull Wednesday, 22 May 2019 £389* Book this course and date >>
Bristol Tuesday, 4 June 2019 £389* Book this course and date >>
Cardiff Wednesday, 5 June 2019 £389* Book this course and date >>
Maidstone Wednesday, 12 June 2019 £389* Book this course and date >>

Discounts

Reductions are available for companies booking multiple places on the same course (same date):
  • 2 places £60 off the total
  • 3 places £120 off the total
  • 4 places £240 off the total
  • 5 places £340 off the total

* (+VAT) per person.

Testimonials

Interesting presentation. I learnt a lot! S.D. Ferschl Tubeform
Very informative - provided good tools to take back to workforce. Excellent manual. S.S. Carewatch Durham
Trainer very friendly & helpful - very knowledgeable of subject. Very relaxed atmosphere. Have really enjoyed the day and have got a lot from it which I can implement in my own job. Thank You J.B. Dudley Catering & Client Services
Very good presentation. Enthusiastic speaker. C.S. Rockwood Additives
John presented the course in a very professional way, his method of delivery meant I was able to stay focused throughout. Excellent - thank you John. E.E. Business in Focus Ltd

Book now

Barnsley

Holiday Inn - Barnsley
Barnsley Road
Dodworth
Barnsley
South Yorkshire
S75 3JT

Tel: 01226 299571

Belfast

The Dunadry Hotel & Country Club
2 Islandreagh Drive
Dunadry
County Antrim
BT41 2HA

Tel: 028 94 434343

Walsall

Holiday Inn Walsall M6 Jct. 10
C20 Wolverhampton Road West
Bentley
Walsall
WS2 0BS

Tel: 01922 618800

Brentwood

Marygreen Manor
London Road
Brentwood
Essex
CM14 4NR

Tel: 01277 225252

Bristol

Holiday Inn - Bristol/Filton
Filton Road
Hambrook
Bristol
BS16 1QX

Tel: 0871 423 4942

Cambridge

Holiday Inn - Cambridge
Lakeview
Bridge Road
Impington
Cambridge
CB24 9PH

Tel: 0871 942 9015

Cardiff

St Mellons Hotel
Castleton
Cardiff
CF3 2XR

Tel: 01633 680355

Durham

Lumley Castle Hotel
Chester-le-Street
County Durham
DH3 4NX

Tel: 0191 389 11111

Edinburgh

Holiday Inn - Edinburgh
Corstorphine Road
Edinburgh
EH12 6UA

Tel: 0870 400 9026

Exeter

Woodbury Park Golf & Country Club Hotel
Woodbury Castle
Woodbury
Exeter
EX5 1JJ

Tel: 01395 233382

Farnborough

Holiday Inn - Farnborough
Lynchford Road
Farnborough
Hampshire
GU14 6AZ

Tel: 0871 942 9029

Gatwick

Holiday Inn - Gatwick
Povey Cross Road
Horley
RH6 0BA

Glasgow

Holiday Inn - Glasgow Airport
Abbotsinch
Glasgow Airport
Glasgow
PA3 2TE

Tel: 0871 423 4942

Heathrow

Novotel Heathrow
Cherry Lane
West Drayton
UB7 9HB

Tel 01895 431431

Leeds

Holiday Inn - Leeds Garforth
Wakefield Road
Garforth
Leeds
LS25 1LH

Tel: 0871 423 4876

Central London

Strand Palace Hotel
Strand
London
WC2R 0JJ

Tel: 020 7497 4152

Maidenhead

Holiday Inn - Maidenhead
Manor Lane
Maidenhead
Berkshire
SL6 2RA

Tel: 0871 942 9053

Maidstone

Holiday Inn - Maidstone
London Road
Wrotham Heath
Sevenoaks
TN15 7RS

Tel: 0871 942 9054

Manchester

Novotel Manchester West
Worsley Brow
Worsley
Manchester
M28 2YA

Tel: 0161 799 3535

Northampton

Hilton - Northampton
Collingtree
Northampton
NN4 0XW

Tel: 01604 700666

Norwich

Holiday Inn - Norwich
Ipswich Road
Norwich
NR4 6EP
NR4 6EP

Tel: 01604 432868

Nottingham

Holiday Inn - Derby/Nottingham
Bostocks Lane
Sandiacre
Nottingham
NG10 5NJ

Tel: 0115 921 0500

Oxford

Holiday Inn - Oxford
Peartree Roundabout
Oxford
OX2 8JD

Tel: 0871 942 9086

Preston

Preston Marriott Hotel
Garstang Road, Broughton
Preston
PR3 5JB

Tel: 0161 9757152

Runcorn

Holiday Inn - Runcorn
Wood Lane
Beechwood
Runcorn
Cheshire
WA7 3HA

Tel: 0871 942 9070

Solihull

Holiday Inn - Solihull
61 Homer Road
Solihull
West Midlands
B91 3QD

Tel: 0871 423 4942

Southampton

Doubletree by Hilton
Bracken Place, Chilworth
Southampton
SO16 3RB

Tel: 02380 702700

Stevenage

Novotel Stevenage
Knebworth Park
Stevenage
Hertfordshire
SG1 2AX

Tel: 01438 346151