• Excellent overview, good detail, well organised, many thanks.

    K. G.
    Lensbury Ltd
  • Very thorough with a lot of information to take away.

    J. T.
    DHL Exel
  • Very useful and very enjoyable. The presentation of the course and its structure ensured that I learnt a lot.

    Wellington Primary School
  • This was an extremely well presented and relevant course. A very enjoyable day.

    L. R.
    Runnett & Co, Solictors
  • A very valuable course and a very enjoyable day. Worth every penny!

    Source Software Ltd


Reductions are available for companies booking multiple places on the same course (same date):

2 places £60 off the total
3 places £120 off the total
4 places £240 off the total
5 places £340 off the total

Booking Form

Please complete and submit this form and we will contact you to confirm the booking and arrange payment.

Course Title*
Cost (£)
  + VAT
Number of Delegates Attending*

Booker Details

First Name*
Last Name*
Job Title
Mobile Number
Daytime Telephone Number*
Town / City*
Purchase Order Number

Delegate Details

First Name
Last Name
Job Title

I accept the Terms and Conditions*

*Required fields.

Booking Conditions

Payment terms

Course fees are payable with the booking. We may however agree to invoice you, if we do issue an invoice, payment is due upon presentation of the invoice. We reserve the right to refuse attendance on the course if payment is not received before the course date.

Delegate substitution

Substitute delegates may be nominated at anytime. There is no charge for delegate substitution, providing there is no change of course date.

Transfer to another course date

Requests to transfer to another course must be received in writing, you should state the date and name of the course to which you wish to transfer. Transfers will only be accepted if the original booking has been paid for; you will need to pay for the original booking before we make the transfer. If your request for transfer is received at least 14 days before the course date there will be no charge for the transfer. If you transfer your booking at this stage, you may subsequently cancel and receive a full refund, providing notice is given in writing at least 14 days before the new course date. If your transfer request is received less than 14 days from the course date there will be an administrative charge of £75 (plus VAT) per delegate being transferred. An additional invoice will be sent for this charge. The original invoice still stands and needs to be paid (if still outstanding). If you transfer your booking at this stage, you cannot subsequently cancel it.

Cancellations by you

If you need to cancel your booking your cancellation must be received, in writing, at least 14 days before the course date. A full refund will be made of course fees paid. Cancellations received less than 14 days before the date of the course are unable to receive a refund.

Important notes

It may be necessary (due to reasons beyond our control) for Benchmark Business Training Limited to change the content, timing, date or venue of a course. In the unlikely event of a course being cancelled, our liability is limited to a refund of the course fee. If the course takes place and you do not attend (for any reason), the above conditions in relation to 'transfer to another course date' and 'cancellations by you' will apply. All bookings are subject to the above Booking Conditions.

Benchmark Business Training Ltd
23 Hinton Road

Registered in England and Wales No. 4034290
VAT Reg No; GB760 5149 37